Our company
Our aim is to always offer an unrivalled customer experience. We have naturally evolved into a highly sought after company, customers highly recommend us and we absolutely love what we do.
Founded in 2014 by Matt Allman, Director under Matt Allman Ltd moveitclearitfinditstoreit are a removal and clearance company. We also offer associated services relating to the industry.
Matt’s previous career has been in the public and private sector for over fifteen years, working in Education, Social Care and as a Police Officer gaining invaluable customer service and management skills transferable to the removals industry and used to make sure you have a customer experience to remember.
We are an experienced and legitimate company in every way. We are of course fully insured, as expected, but more than this we are fully hmrc compliant, a ltd company we are companies house registered, our accounts are transparent and externally audited by our accountant Nick at Taylor Rushby, Colchester www.taylorrushby.com, we are also fully HR compliant, Lydia from Neil French Associates looks after all our HR needs, we also highly recommend this company, contact Lydia at www.nigelfrench.co.uk. After a probationary period our staff are DBS checked and all staff are subject to ongoing mentoring and industry related training, part of which involves lifting safety training provided by Anytime Fitness and individual PDR’s-Performance Development Review, we know our company set up and standards by far exceed those of other local companies of a similar size. Anytime fitness, Ipswich offer a free trial if you are moving to the area and looking for a gym contact them via this link, www.anytimefitness.co.uk.
Based on companies house information, as a company we are the fastest growing removal and clearance company of our size in Suffolk. Achieving VAT registration in our second year trading, you can find out more about vat here, www.gov.uk/vat-registration, many companies avoid paying vat through illegal practices and dishonest recording, if your mover will lie about their finances what else will they lie about, as consumers we don’t often realise that we pay vat on so many things like food purchases in restaurants and on some items when shopping at supermarkets, however some things are zero vat rated like motorbike helmets and baby clothes!
Our ethos
Our ethos is to do things properly. We are positive thinkers, enthusiastic, experienced, honest, careful, empathetic and respectful.
We are passionate about what we do, we build a rapport with our customers and their families, we have moved generations of families and many of our customers both private and commercial return to us time and time again. We have high levels of integrity and great pride in our work, as such we encourage you to avoid companies who have no name, no brand, no identity, be wary also of additional costs and unregistered traders, if a company is not hmrc and vat compliant what else would they lie about?
These types of traders have no pride in their work and any issues with it will not be covered by insurance or trading standards.
We also have a philanthropic element to our business, we believe in giving back, as a company in 2017 we have donated over £1000 to good causes and individuals in need. We also support ideas, individuals and organisations with investment and furniture donations. We work with local charities to move people who are unable to fund their move and would otherwise risk losing their belongings and home.
Check out this Facebook page for The Bus Shelter, Ipswich. We have supported them since they formed the idea and concept of the bus and it’s purpose, we hope you can help in some way too! Gareth, his family, friends and a band of volunteers and businesses have converted a double decker bus to a shelter for rough sleeps in Ipswich! www.facebook.com/tiffersbus/
Our staff
Our staff are brilliant, hand picked and trained by us.
Our staff are fully uniformed, friendly, polite and developed through our own company to ensure our company ethos is embraced in their work ensuring you and your belongings are always looked after.
We pride ourselves on being fully HR compliant, we always have a full set of up to date policies and a company handbook to guide our staff in their work alongside mentoring, training and personal development.
Between us as a team we have nearly ten years of experience in the removals industry and many more in customer facing roles.
Our Promise
We promise to deliver high quality services to our customers.
We know we have a formula that works, we love hearing your feedback and proudly display all our testimonials on our homepage.
If however you are unhappy with any part of your booking/the service we have provided please contact our Director Matt immediately on 07756 221912 and let us discuss and resolve the matter, we like to keep things simple so don’t have complicated contact and logging procedures, our terms and conditions are very fair and user friendly.
Our priority
It is simple-you are our priority, we will do whatever it takes to please you and make sure when you choose us to provide you with a service you are satisfied in every way, we are completely transparent and honest.
Communication is always the key so please ask us questions, we love to hear customer feedback and you can leave us feedback via our website or through Facebook and Google using the following links…
Facebook – https://www.facebook.com/moveitclearitfinditstoreit/
Google – https://www.google.co.uk/maps/place/moveitclearitfinditstoreit/